Privacy Notice

Lodges Master is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Data: Information such as your name, email address, contact details, and room preferences.
  • Usage Data: Data on how you use the app, including the types of requests you make (e.g., new orders, room inspections) and your interaction with the app’s features.
  • Technical Data: Information about your device, browser type, and IP address, which helps us improve the service and ensure security.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Service Provision: To process and fulfill your requests, manage hotel orders, and provide you with access to our app’s features.
  • Communication: To contact you regarding your orders, service updates, and any technical or customer support issues.
  • Improvement: To analyze usage patterns, troubleshoot issues, and enhance the performance and functionality of our services.
  • Security: To ensure the integrity and security of our system, prevent fraud, and comply with legal obligations.

3. Sharing of Your Information

We may share your personal data with:

  • Hotel Management: To process and fulfill your service requests.
  • Service Providers: Third-party companies that help us operate our app, such as hosting providers, analytics services, and payment processors. These service providers are bound by confidentiality agreements.
  • Legal Authorities: In cases where we are required to do so by law, or if necessary to protect the rights, safety, or property of Lodges Master, its users, or others.

4. Data Security

We implement a variety of security measures to protect your personal data, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Ask us to correct any inaccuracies in your data.
  • Deletion: Request the deletion of your personal data where applicable.
  • Restriction: Limit the way we use your data in certain circumstances.
  • Objection: Object to the processing of your data, especially in cases of direct marketing.
  • Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Retention of Your Data

We retain your personal information only as long as necessary to provide our services or fulfill legal obligations. After that, your data will be securely deleted or anonymized.

7. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact us at [Insert Contact Information].