Frequently Asked Questions (FAQ)
Lodges Master is a hotel management app designed to simplify guest service requests and room inspections. It provides a platform for both guests and hotel managers to manage services efficiently through dedicated dashboards.
Guests can easily submit service requests, such as new orders or room inspections, through their dashboard. They receive real-time notifications on the status of their requests, ensuring a smooth experience.
Hotel managers can use the management dashboard to track, organize, and respond to guest requests in real time. The app also provides periodic reports and insights to help managers optimize their service offerings and improve operational efficiency.
Yes, Lodges Master is fully customizable. Hotels can tailor the list of items and services available to guests, making the app adaptable to the unique needs of each hotel.
Lodges Master generates periodic reports (weekly, monthly, or custom) that give hotel managers insights into service requests, guest behavior, and operational performance. These reports help improve decision-making and overall management.
Yes, guests receive real-time updates and notifications about their service requests. They can track the progress directly from their dashboard, ensuring they know when their requests are being handled.
Absolutely. Lodges Master is scalable and can be used by both small boutique hotels and large hotel chains. The app’s customizable features ensure it can meet the demands of any hotel, regardless of size.
You can request a demo by clicking the “Request Demo” button on our website. One of our team members will get in touch to schedule a demonstration and discuss how Lodges Master can benefit your hotel.
Yes, we offer dedicated customer support to assist you with any issues or questions you may have. You can contact us through our support page or email Contact US.
We take security very seriously. Lodges Master is built with the latest security protocols to ensure that all data, including guest information and hotel operations, is fully protected.
